Frequently asked questions

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Deposits and Withdrawals
  • What is the minimum deposit amount for opening an account?
    Markets.fm minimum account deposit amount is 50 ($, € or £)
  • How do I make a withdrawal?
    The funds' withdrawal process is quick, safe, and hassle-free. Simply log in to your Markets.fm account and click on the My Accounts button. Choose the Withdraw Funds option and insert the requested information. Once this is complete, and your withdrawal request approved, your funds will be transferred to your account as soon as they are debited from your trading account. The funds will be sent to the account you used when depositing funds.
  • How do I make a deposit?
    Depositing funds into your Markets.fm trading account is fast, secure, and stress-free. All you have to do is log in to your account, navigate to the ‘My Account’ section, and click on the ‘Deposit Funds’ button. You will be presented with a variety of options; choose one and complete the required details. Click on deposit and begin trading once your funds are reflecting in your account. Important: When registering with Markets.fm, you will be required to select the currency in which you will place your trades. Keep in mind that once you have selected the currency type, this cannot be changed. € (Euro), $ (USD), and £ (British Pounds) are the currencies available. We do not charge deposit fees. However, you can contact your bank or financial institution to inquire if they charge transaction fees for depositing funds into your trading account.
Trading
  • At what hours can I trade?
    Markets.fm is available for trading at any time the global forex and CFDs markets are open live. You can trade 24 hours a day, five days a week on our platforms. Trading starts from Sunday, at 22:00 GMT, when the Asian markets open and lasts until Friday, at 20:00 GMT, when the American markets close.
  • Does Markets.fm charges commissions or fees?
    Markets.fm doesn’t charge any commissions or fees. We make our margins via the spread.
  • How do I open an account?
    It is quick and easy to open an account with Markets.fm. To create an account with us, simply visit our homepage, select the Login/Sign Up button, and complete the information required in the form. After creating your account, we will need you to send your ID verification documents via email or fax. As soon as we approve your documents, you are set to fund your trading account and start trading the wide array of financial assets on our platforms.
  • What financial products foes Markets.fm offer?
    At Markets.fm, we offer a broad range of financial assets in forex, cryptocurrencies, stocks, indices and commodities. We have an extensive catalog of major, minor and exotic currency pairs, a wide selection of global indices and stocks, and numerous commodities like energy products, agricultural products, and precious metals.
Support
  • How can I contact support?
    You can get in touch with our experienced customer support team 24 hours a day, five days a week. Our expert support team will offer friendly, professional assistance in your language of choice, and you can be attended to via phone, email, or live chat.
  • What platforms does Markets.fm offer?
    At Markets.fm, we offer numerous safe, robust, and powerful trading platforms, all available to clients using their usernames and passwords. These include desktop, tablet and mobile device platforms.
Security
  • How secure are my funds?
    The security of user’ funds is crucial to us at Markets.fm. As a result, we have integrated robust HTTPS web protocols, high-level SSL encryptions, and we collaborate with some of the leading global certified payment service providers. In this way, this ensures that your personal data and your funds are kept secure at all times on our platforms.
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