DEPOSITS AND WITHDRAWALS

The ability to deposit and withdraw funds from a trading account seamlessly is essential to achieving effective trading. Markets.fm strongly believes that it is crucial for traders to have streamlined banking processes. As result, we have made it possible for our clients to access a wide array of secure and safe deposit and withdrawal payment methods. To ensure that your financial data is protected, Markets.fm makes use of the latest security technology, allowing you to have peace of mind during each transaction. Our expert support team will also be available to help you with any transaction assistance you may need. Here, we will discuss everything you need to know regarding deposit and withdrawal methods available to you at Markets.fm.


How to Withdraw Funds from Your Trading Account?

The process of withdrawing your funds from Markets.fm is easy and stress-free.

How to Deposit Funds into Your Trading Account?

To deposit funds into your trading account, you should follow these four simple steps.

  • Log in to you Markets.fm trading account
  • Locate the ‘Deposit’ button at the top right of the platform and click on it
  • Choose your preferred payment method and fill in the required details
  • Click on the ‘Deposit’ button, and once you have completed the deposit, your funds will be available in your trading account as soon as your transaction is processed.

1. Credit and Debit Cards

Markets.fm supports a wide variety of leading credit and debit cards for depositing funds. The credit and debit card option enables your funds to be deposited into your trading account instantly and without much stress. Visa, MasterCard, Maestro, and a host of other cards are accepted at Markets.fm.

2. eWallets

Online wallets or eWallets have become a popular deposit option for traders and Markets.fm allows you to use them to fund your accounts instantly. eWallets offer numerous benefits to traders such as security, reliability, and an instant deposit method. As a result, this allows you to start trading as soon as you deposit funds into your trading account.

3. Wire / International Bank Transfer

While the credit card and eWallet options are easy to use, some people still prefer the traditional methods of funding. As a result, Markets.fm offers the bank wire option for depositing funds. The bank wire and international bank transfer methods have a minimum deposit amount of €250, and it could take up to 7 working days for the deposited funds to reflect in your trading account. It is essential to take this into consideration before choosing this deposit method.

4. Local Bank Transfer

To ensure our global clients are fully catered for, we allow them to deposit funds via local bank transfer. This deposit method will allow traders to deposit funds using a local bank transfer, and in the process, it will eliminate the complexity and long-delays encountered using the wire and international bank transfer process. With the local payment option, the deposit may take up a few days to reflect in your Markets.fm account. To view the local bank transfer options available to you, log in to your Markets.fm account, locate and click on the Deposit button and choose your country. The available local bank transfer options in your country will be displayed accordingly.

Withdrawing Funds from Your Trading Account?

The withdrawal process at Markets.fm is stress-free and straightforward. With these three easy steps, you can easily withdraw your funds from Markets.fm:

  1. Download the withdrawal request form
  2. Fill the form in full and email it to our banking support at banking@markets.fm
  3. Your funds will be transferred to you once the payment withdrawal request is approved.

The approval process commences as soon as you submit a completed withdrawal request form. Please keep in mind that the withdrawal request might take up to three business days to process. As soon as the withdrawal request is approved, your funds will be sent to the payment method you used when depositing funds. Also note that once the withdrawal request at Markets.fm has been processed, it could take up to 7 working days for the funds to reflect in your account. We advise that you contact your financial institution in case of delays and fees charged. Note that Markets.fm doesn’t charge any fees for fund withdrawals.

Account Verification

The security of users’ financial and personal data is important to us at Markets.fm. We also follow both local and international regulations. As a result of this, we have a strict account verification and compliance process. Our rigorous verification process ensures that we are able to prevent vices such as fraud, money laundering, and any other illegal activities.
The implementation of a rigorous account verification makes it possible for us to secure your account and funds. We will require you to verify your identity and provide extra documentation as proof of residence. Upon opening your account, you will need to verify your account before carrying out your trading activities. You will be allowed to carry out transactions as soon as the verification is complete. After confirmation, you will not be required to submit any documents each time you want to make a deposit or withdrawal.
The required documents are:
Your Proof of Identification (POI) and Proof of Residence (POR) documents. These documents can be emailed to our customer support at support@markets.fm. You can also upload the documents on our platform. Simply log in to your Markets.fm account and visit the “Upload Documents Page” page to complete the process.
Our customer support team is available at all times if you need assistance or if there is any process you do not understand. The customer support can be contacted via telephone, live chat, or you can email us directly at support@markets.fm.

Proof of Identification (POI) Documents

To complete the identity verification process, you will have to provide us with a copy (either scan or photo) of a valid government-issued ID document. Markets.fm accepts the following forms of identification:

  • National Identity Card
  • Passport
  • Driver’s License

It is essential that the ID document copy you provide is clear and legible, and it must clearly indicate your full name, the date of issuance, expiry date, and a clear photo of you.

Proof of Residence (POR) Documents

To complete the identity verification process, you will have to provide us with a copy (either scan or photo) of a valid government-issued ID document. Markets.fm accepts the following forms of identification:

  • Credit Card Statement
  • Bank Statement
  • Utility Bill (For example, water, gas, electricity, or a landline telephone bill)

Credit Card Verification

For those using credit and debit cards to deposit funds into their account, you will need to provide a clear copy (scan or photo) of the front and back of the card used.

For the card verification, the following information must be clearly visible:


  • Card holder’s full name
  • Card expiry date
  • First 5 and last 4 digits of the card (Please note - The CVV number and the middle 7 digits of the card must be masked/hidden)
  • Card signature (this must match that of your ID card)

Important:you will be required to send our customer support team a credit card statement that shows a card belongs to you if the copy of the credit or debit card you provide doesn’t match your account name. The statement you are to provide must indicate your full name including the last four digits of the card.

Proof of Payment - Bank Transfer

Please note that withdrawals to bank accounts will only be processed to the original accounts used to deposit funds. Due to this, it is vital that you provide us with a screenshot of your bank transaction statement, clearly showing the deposit made into your Markets.fm trading account.

What withdrawal options does Markets.fm offer?

Although Markets.fm offers a wide array of withdrawal options, it is essential to note that the withdrawal of funds is processed back to the original account you used to deposit funds into your trading account. For instance, if you used a credit card to deposit funds into your Markets.fm account, an amount up to the value that was debited from the card initially will be sent back to the card and any amount over and above that (earnings/profits), will be deposited directly into your bank account. Due to security concerns, funds are only processed back to the original account that matches with the name on your trading account.
Please note that prior to the processing of withdrawal requests, Markets.fm will need you to complete the Proof of Identification (POI) and the Proof of Residence (POR) processes and also to verify your credit card, if required.

Is there a minimum and maximum withdrawal amount?

Is there a minimum and maximum withdrawal amount?

Does Markets.fm charge any withdrawal fees?

Markets.fm doesn’t charge fees for withdrawing funds. However, you should contact your bank or financial institutions and enquire about the fees they charge for incoming money.

How long does the withdrawal process take?

Markets.fm is always striving to improve the withdrawal process to ensure that our customers can access their funds as soon as possible. To this end, we strive to ensure that withdrawal requests are processed within 1-5 business days. However, keep in mind that delays could be encountered from your financial institutions as some of them take time to process incoming funds. It is advised to contact your financial institution and to enquire about their processing times since Markets.fm doesn’t have control over the timeframe.

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